Understanding Advanced Diagnostics on Genius

Understanding Advanced Diagnostics on Genius

NOCO Genius chargers are equipped with advanced diagnostics to help identify and resolve battery problems.

Standby Mode

The charger is in Standby Mode or the battery voltage is too low for the charger to detect. If the battery voltage is too low to detect Force Mode may be needed to start charging. See below to learn more about Force Mode on each Genius Model.

High Voltage

The battery voltage is too high for the selected charge mode. Check the battery and charge mode.

Bad Battery

There is a possible battery short or the battery will not hold a charge. Have the battery checked by a professional.

Reverse Polarity

Charger is connected to the battery in reverse. Reverse the battery connections.

Temperature [Flashing]

The charger ambient temperature either too cold or too high. Charger will resume function once the charger ambient temperature rises/lowers.



How to use Force Mode on Genius.

GENIUS1 How to use Force Mode
GENIUS2 How to use Force Mode
GENIUS5 How to use Force Mode
GENIUS10 How to use Force Mode
Chat Monday thru Friday
8AM - 4PM MST
Average Response Within 1
Business Day
Request A Callback

Request A Callback

It's OK to respond via email for a faster response.

Click for emergency contact information.

Emergency Contact Information

1.800.456.6626 Monday thru Friday
8AM - 4PM MST

For non-urgent support, please Request A Callback
For Fastest Response, Use 'Chat' or 'Send a Message' Above
Write Us

The NOCO Company 30339 Diamond Parkway #102 Glenwillow, OH 44139-5400 United States of America

Request A Callback

Request A Callback

It's OK to respond via email for a faster response.

Click for emergency contact information.

Emergency Contact Information

1.800.456.6626 8AM-5PM (MST)
Monday-Friday
For non-urgent support, please Request A Callback
For Fastest Response, Use 'Chat' or 'Send a Message' Above