Boost FAQ
What if the clamps touch?
Nothing, it is perfectly safe. Boost has built in sensors that prevent power from being delivered, unless a battery is detected.
Can it connect backwards?
The error LED will illuminate, but it is perfectly safe and there won't be any sparks. With Reverse Polarity Protection, Boost will not deliver power unless the battery is connected to the battery correctly.
Is Boost waterproof?
All Boost models carry a rating of IP65 with the port covers closed, which means they can be exposed to water without any issues, however, they cannot be submerged in water.
How long is the warranty?
It's a one-year limited warranty.
Operating temperature?
Boost Sport, Plus, XL, HD, & PRO can operate within the temperature range -4ºF to 122ºF (-20ºC to 50ºC). Boost is equipped with thermal sensors that will prevent it from operating outside of this temperature range for your own safety. Boost MAX operates from -22ºF to 122ºF (-30ºC to 50ºC).
Storage temperature?
Do not go below -4ºF (-20ºC), do not exceed 122ºF (50ºC) for any reason. Storing Boost outside of these ranges can cause damage to multiple crucial components of the jump starter. This applies to all Boost models.
Does it hold a charge?
All Boost models can hold 70% of its rated capacity for up to one year. For optimal performance, we recommend charging the device at least every 4-6 months, after initial charge.
Internal battery capacity?
Boost model internal batteries range from the GB20 with 24Wh (Watt-Hours) all the way to the GB500 which has a 266Wh internal battery.
What can Boost recharge?
It can recharge all generations of smartphones on the market, as well as HD action cameras, tablets, music players, wireless speakers and more. Any devices that use a Universal Serial Bus (USB), will take a charge from Boost.
Boost USB port ratings?
Both the USB 'In' and 'Out' ports are rated at 2.1 Amps.
What types of batteries can Boost jump?
All Boost models (except the GB500 Boost Max) can jump start 12V lead acid batteries only. This includes wet, gel, maintenance free, enhanced flooded battery, and absorbent glass mat batteries. The GB500 Boost Max is capable of jump starting 12V and 24V acid batteries.
Q: How many times can Boost recharge my smartphone?
GB20/GB30
Approximately 2-4 times.
GB40
Approximately 2-4 times.
GB70
Approximately 4-8 times.
GB150
Approximately 8-16 times.
GB500
Approximately 19-22 times.
Q: Does Boost have any limitations on car engine size for jump starting?
GB20/GB30
For gasoline engines up to 4L.
GB40
For gasoline engines up to 6L and diesel engines up to 3L.
GB70
For gasoline engines up to 8L and diesel engines up to 6L.
GB150
For gasoline and diesel engines up to 10L+.
GB500
For both gas and diesel engines up to Class 8+/CE high-displacement vehicles, equipment, trucks and more.
Q: How long does Boost take to recharge?
GB20/GB30
[USB charging]
3 hours at 2A (2.1A is the standard smart phone charger)
6 hours at 1A
12 hours at 0.5A
GB40
[USB charging]
3 hours at 2A
6 hours at 1A
12 hours at 0.5A
GB70
[USB charging]
7 hours at 2A
14 hours at 1A
28 hours at 0.5A
[12V Fast Charge (36W)]
2-3hrs at 3A
GB150
[USB charging]
11 hours at 2A
22 hours at 1A
45 hours at 0.5A
[12V Fast Charge (56W)]
2-3hrs at 5A
GB500
[12V Fast Charge (56W)]
6-8hrs at 5A
Q: What is the lumen rating of the LED flashlight?
GB20/GB30
100 lumen LED flashlight.
GB40
100 lumen LED flashlight.
GB70
400 lumen LED flashlight.
GB150
500 lumen LED flashlight.
GB500
2200 lumen LED flashlight.
Jump start small vehicles?
Yes. It can jump start any vehicle, like a car, boat, motorcycle, ATV, lawn mower, RV, tractor, truck and more.
Is Boost airplane friendly?
Yes. The device meets all of the safety certifications for safe transport on an airplane.
Does it work on 220V?
Yes. It is USB rechargeable, so it’s not directly tied to the electrical service of your country (i.e. 120V or 220V). Use an AC to USB adapter or 12V to USB adapter to charge your device. A 12V USB Car Charger will work in any country or vehicle with a 12V port. The GB70, GB150, and GB500 have an XGC input, allowing you to charge the units directly via 12V port for faster charging.
Charge Boost before using it?
Yes. It will arrive partially charged. Fully charge it before first using it to ensure optimal performance.
Leave battery cables on?
Yes, leave the battery cables attached to the battery while jump starting. Connect directly to the positive post first, then the negative.
Jump start from the 12V plug?
No. The 12V car ports are current limited at 8 Amps. Boost delivers a maximum range of 400A to 20000A, depending on your model, which would cause severe damage to the port. However, there is no way to connect this product to the 12V port, so there is no risk of this happening.
Can Boost jump a 6V vehicle?
A: No. It is only designed for 12V vehicles. Jump starting a 6V battery could become extremely dangerous.
Can I jump a lithium battery?
No. Lithium batteries are sensitive to how current is applied to the battery. Jump starting a lithium battery could become extremely dangerous.
Recharging in extreme heat?
No. Boost should be recharged in temperatures between 32ºF to 104ºF (0ºC to 40ºC). Remove from heat source and allow the battery to cool down before recharging.
Can I leave Boost in direct sunlight in a car?
No. Remove from direct sunlight. The ambient temperature in car can increase up to 50ºC (122ºF) within 10 minutes.
Can the battery be replaced?
No. We do not replace the batteries or repair the units, but replace the whole unit if it tests faulty.
8AM- 4PM (MST)
The NOCO Company 30339 Diamond Parkway #102 Glenwillow, OH 44139-5400 United States of America
