GENPRO10X4 Reviews

13 of 13 people found the following review helpful.

Works Great Plus Amazing Customer Support

This charger has been doing a fantastic job keeping my batteries charged and in top condition. I just leave them connected all winter and come spring they are good to go.

Also, the technical support from this company is nothing short of amazing. They answered my questions fully and helped me learn a lot about battery types and charging.

Yes, I recommend this product.

2 of 2 people found the following review helpful.

Works Good...sort Of

This is my second GENPRO10X4. I returned the first one to where I bought it because 1 bank would not work. This second unit works but has a tendency to overheat and turn the offending bank off which is alarming. The charger does not cool well (I have it mounted lying flat). I tried mounting it on a side wall in the battery compartment of my boat for better air flow around the charger but it is too heavy and merely ripped the screws out of the fiberglass the first time I had the boat in the water. If a person could mount it in a way that would allow it to stay relatively cool that might work. or, better still, NOCO should redesign the charger to dissipate the heat more effectively. Based on all of the above I cannot recommend this charger.

12 of 18 people found the following review helpful.

BEWARE - Warranty Is Useless

My husband purchased a GENPRO10x4 two years ago. One bank stopped working. It’s within the warranty period so we started that process but then they said they won’t honor the warranty because the end of the plug was removed so it could be wired to our boat. The plug wasn’t the problem, the unit is defective but this is their excuse to not honor their warranty. They won’t even take it in to repair it. We won’t buy this brand again, we will find a brand that actually cares about their customers and stands behind their products.

12 of 19 people found the following review helpful.

BEWARE - Warranty Is Useless

My husband purchased a GENPRO10x4 two years ago. One bank stopped working. It’s within the warranty period so we started that process but then they said they won’t honor the warranty because the end of the plug was removed so it could be wired to our boat. The plug wasn’t the problem, the unit is defective but this is their excuse to not honor their warranty. They won’t even take it in to repair it. We won’t buy this brand again, we will find a brand that actually cares about their customers and stands behind their products. I would give it zero stars if I could but magically it marked 3 stars when I hit post.