Frequently Asked Questions

NOCO Genius GEN chargers are equipped with LED indicators to indicate standby, charging modes, charge levels and for advanced diagnostics.

The warranty is 3 years from the proof of purchase or manufacture date (based on serial number).

Selecting the appropriate charger for your battery will depend on its Amp-Hour (Ah) capacity size. This is usually listed on the battery label at the 20-hour rate, example: “100 AH @ 20HR”. Check your battery for its rated Amp-hour capacity.

Check out the next question What are the charging times for GEN & GENPRO? to learn more.

These are proximate charging times for a battery at 50% depth of discharge. Times listed are per bank.

NOCO GEN & GENPRO chargers are compatible with 12V batteries, including all types of 12V lead-acid and lithium-ion batteries.

The fuse is a Mini® Blade fuse which can be purchased at hardware or automotive stores.

When plugged into AC power for the first time NOCO GEN & GENPRO will start out in Standby Mode. Press the Mode Button to switch between modes.

How to Change Modes on GEN & GENPRO Chargers

Repair Mode is an advanced battery recovery mode for repairing and storing, old, idle, damaged, stratified or sulfated batteries. Not all batteries can be recovered. Batteries tend to become damaged if kept at a low charge and/or never given the opportunity to receive a full charge. The most common battery problems are battery sulfation and stratification. Both battery sulfation and stratification will artificially raise the open circuit voltage of the battery, causing the battery to appear fully charged, while providing low capacity. Use 12V Repair in attempt to reverse these problems. For optimal results, take the 12-volt battery through a full charge cycle, bringing the battery to full charge, before using this mode. 12V Repair can take up to four (4) hours to complete the recovery process and will return to Standby when completed.

Using Repair Mode on GEN & GENPRO

CAUTION: USE THIS MODE WITH CARE. THIS MODE IS FOR 12-VOLT LEAD-ACID BATTERIES ONLY. THIS MODE USES A HIGH CHARGING VOLTAGE AND MAY CAUSE SOME WATER LOSS IN WET (FLOODED) CELL BATTERIES. BE ADVISED, SOME BATTERIES AND ELECTRONICS MAY BE SENSITIVE TO HIGH CHARGING VOLTAGES. TO MINIMIZE RISKS TO ELECTRONICS, DISCONNECT THE BATTERY BEFORE USING THIS MODE.

NOCO GEN & GENPRO is able to detect and charge dead batteries as low as 1-volt. For extremely dead batteries lower than 1-volt, manually turn on Force Mode to detect and charge batteries all the way down to zero volts. Follow the link below to learn how to use Force Mode on GEN & GENPRO.

How to use Force Mode on GEN & GENPRO

NOCO GEN & GENPRO are able to detect and charge dead batteries as low as 1-volt. For extremely dead batteries lower than 1-volt, manually turn on Force Mode to detect and charge batteries all the way down to zero volts.

How to use Force Mode on GEN & GENPRO

If a charge LED and Standby mode are flashing this means Genius is in Force Mode. After 5 minutes, the charger will return to the normal charge mode operating and low voltage detection will be reactivated.

When in Force Mode all safety features will be disabled.

How to use Force Mode on GEN & GENPRO

If the Standby LED is illuminated it means that GEN or GENPRO is in Standby Mode and it is not recognizing that it is connected to a battery. This can happen when there is no battery connected to the charger, if the voltage on the battery is lower than the recognition threshold (1V), if the connection to the battery is faulty, or if the inline fuse is faulty or loose in the fuse housing.

How to use Force Mode on GEN & GENPRO

When Genius has a slowly pulsating green LED it means the charger is in Maintenance Mode. After the battery is fully charged, the charger will continue to provide ongoing maintenance and optimization until disconnected.

Click here to learn more about the Charge LEDs on Genius.

If the Overvoltage LED is illuminated, this means the battery's voltage is too high for the charge mode that is selected. For example, if you have a 12V battery and have selected a 6V charging mode selected.

If the Bad Battery Error LED is illuminated, this means that the battery is not holding a charge, or there may be a short in the battery. We recommend taking the battery into a local battery shop for a thorough evaluation of its health and status.

If the Overvoltage, Bad Battery, and Standby LEDs are flashing together, either the charger's internal temperature is too hot, or the ambient temperature is too cold for operation. If the charger's internal temperature is too hot, the charger will stop displaying the error and resume function after the charger cools down. If the ambient temperature is too cold, the charger will resume function when the ambient temperature rises.

Unfortunately NOCO does not manufacture any protective cases for the GEN & GENPRO chargers at this time.

All NOCO GEN & GENPRO Chargers are marked with a unique serial identification number, usually found stamped on the side or edge of the unit. Click the link below to find the serial number location on each model.

Locating the Serial Number on GEN & GENPRO