2 of 3 people found the following review helpful.
Opened a chat support session about genius 1, asked a simple question about compatibility with GC002, support agent said you don’t need to order it as it comes with the Genius 1 product, needless to say it was not included. Chat support does not know anything about the products they are supporting, buy direct at your own risk
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Chat Support Does Not Know Product
Title:Chat Support Does Not Know Product
Nickname:Brian
Location:
Verified:No
Recommend:No
Text:Opened a chat support session about genius 1, asked a simple question about compatibility with GC002, support agent said you don’t need to order it as it comes with the Genius 1 product, needless to say it was not included. Chat support does not know anything about the products they are supporting, buy direct at your own risk
Rating:1.0000
Helpful Counter:2
Voters List:{"c210092b534ccdcd7d076d420d38e549":"1","827f58cdca0f6374d476665c574b2db2":"-1","1dbdce0e71145a8e444e13989fab2134":"1"}