Chat Support Does Not Know Product

Brian

11/19/2024

2 of 3 people found the following review helpful.

Chat Support Does Not Know Product

Opened a chat support session about genius 1, asked a simple question about compatibility with GC002, support agent said you don’t need to order it as it comes with the Genius 1 product, needless to say it was not included. Chat support does not know anything about the products they are supporting, buy direct at your own risk

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