2 of 2 people found the following review helpful.
I purchased the NOCO Genius 1 in late May. The unit worked as expected for about two months. Then, for no apparent reason, it stopped working. The battery connected to it went dead. I went back and forth via email with Chris G, NOCO Customer Support Supervisor, for a week without resolution. I don't know if the NOCO Genius 1 is bad by design or if I simply received a bad one, but I know NOCO Customer Support is terrible. The NOCO "Hassle-Free Warranty" is a work of fiction.
I resolved my situation by purchasing a battery maintainer from another manufacturer.
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The NOCO "Hassle-Free Warranty" Is A Work Of Fiction.
Title:The NOCO "Hassle-Free Warranty" Is A Work Of Fiction.
Nickname:Steven
Location:
Verified:No
Recommend:No
Text:I purchased the NOCO Genius 1 in late May. The unit worked as expected for about two months. Then, for no apparent reason, it stopped working. The battery connected to it went dead. I went back and forth via email with Chris G, NOCO Customer Support Supervisor, for a week without resolution. I don't know if the NOCO Genius 1 is bad by design or if I simply received a bad one, but I know NOCO Customer Support is terrible. The NOCO "Hassle-Free Warranty" is a work of fiction.
I resolved my situation by purchasing a battery maintainer from another manufacturer.
Rating:1.0000
Helpful Counter:2
Voters List:{"9467a182e687e3af24d8a4be14a9f950":"1","ee8495c0b8f465c5b596bbe3b3d67563":"1"}
